Privacy Policy
At Wightman & Co Flooring Limited, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Statement explains how we collect, use, and protect your information when you visit our website ("the Website") or interact with us.
1. Information We Collect
1.1 When you use the contact form on the Website to request a quote or further information, we may collect the following personal information:
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Your name
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Your email address
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Your phone number
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Any additional information you choose to provide in the message field
1.2 We may also collect non-personal information about your visit to the Website, such as your IP address, browser type, and pages viewed, to improve the functionality and performance of the Website.
2. How We Use Your Information
2.1 We use the personal information you provide to:
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Respond to your inquiries or quote requests
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Provide information about our products and services
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Improve our customer service and communication
2.2 Non-personal information is used to:
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Analyze Website performance and usage trends
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Enhance user experience and Website functionality
3. Sharing Your Information
3.1 We do not sell, rent, or trade your personal information to third parties.
3.2 We may share your information with trusted third-party service providers who assist us in operating the Website, conducting business, or servicing you, as long as these parties agree to keep your information confidential.
3.3 We may also disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud or abuse.
4. Data Security
4.1 We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
4.2 While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
5.1 The Website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze Website usage and improve our services.
5.2 You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of the Website.
6. Your Rights
6.1 You have the right to:
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Access the personal information we hold about you
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Request corrections to inaccurate or incomplete information
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Request the deletion of your personal information, subject to legal or contractual obligations
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Withdraw consent for data processing where applicable
6.2 To exercise your rights, please contact us using the details provided below.
7. Third-Party Links
7.1 The Website may contain links to external websites that are not operated by [Company Name]. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any external sites you visit.
8. Updates to This Privacy Statement
8.1 We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the "Last Updated" date.
8.2 We encourage you to review this Privacy Statement periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Statement or how your information is handled, please contact us at:
Wightman and Co Flooring Limited
11 Market Place, Bungay, Suffolk NR35 1AP
wightmanandcoflooring@gmail.com
01986 511338